Last updated: July 17, 2026.

1. Introduction

Amazon Jungle Expeditions Lodge is committed to protecting the privacy and personal information of our customers, visitors, and users of our digital platforms.

This Privacy Policy explains how we collect, use, store, protect, and process personal information when you visit our website, request information about our services, contact us, or make arrangements for our Amazon rainforest experiences.

This Privacy Policy has been prepared considering applicable Peruvian data protection regulations, including Law No. 29733, Personal Data Protection Law, and its regulations, as well as internationally recognized privacy principles applicable to visitors from other countries.

2. Who We Are

Amazon Jungle Expeditions Lodge is a tourism company providing Amazon rainforest lodge experiences, guided tours, and travel services in the Loreto region of Peru.

For privacy-related questions or requests, you may contact us through the communication channels available on our website.

3. Data Controller

The entity responsible for the processing of personal data is:

Amazon Jungle Expeditions Lodge

Tourism operator specialized in Amazon rainforest lodge experiences, excursions, and travel services in Loreto, Peru.

For privacy-related questions or requests, users may contact Amazon Jungle Expeditions using the contact information provided in Section 16 of this Privacy Policy.

Email:
reservas@amazonjungle-expeditions.com

4. Information We Collect

Depending on how you interact with our services, we may collect the following information:

4.1 Information Provided Directly by Users

When you contact us, request information, or arrange a reservation, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Country of residence
  • Nationality
  • Travel dates
  • Number of travelers
  • Tour preferences
  • Special requirements related to your experience
  • Any information voluntarily provided during communication

When required for reservation management or administrative purposes, we may also process information related to billing or payment coordination.

4.2 Information Collected Automatically

When visitors access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser information
  • Device information
  • Operating system
  • Language preferences
  • Pages visited
  • Interaction with website content
  • Approximate geographic location derived from technical information

This information helps us improve website functionality, security, and user experience.

5. Purposes of Personal Data Processing

Amazon Jungle Expeditions Lodge processes personal information for the following purposes:

  • Responding to inquiries and requests for information.
  • Providing details about tours, lodge experiences, and travel services.
  • Managing reservations and customer communications.
  • Coordinating services before and during travel.
  • Improving our website and digital platforms.
  • Understanding visitor behavior and improving our services.
  • Complying with legal, administrative, and accounting obligations when applicable.

We do not sell, rent, or trade personal information to third parties.

6. Legal Basis for Processing Personal Information

The processing of personal information is carried out based on:

  • User consent when providing information voluntarily.
  • The need to provide requested tourism services.
  • Compliance with legal obligations.
  • Legitimate interests related to improving our services and customer experience.

Users may withdraw consent or exercise their rights according to applicable legislation.

7. Google Analytics 4 and Google Tag Manager

Our website uses Google Tag Manager and Google Analytics 4 to understand how visitors interact with our website and improve our digital services.

The technologies currently implemented include:

Google Tag Manager Container:
GTM-WVQDPQJW

Google Analytics 4 Measurement ID:
G-379T3B6WXP

Google Analytics may collect information such as:

  • Website visits and navigation patterns.
  • Interaction with website elements.
  • Device and browser information.
  • Approximate location information.
  • Traffic sources.

This information is used exclusively for statistical analysis, website improvement, and understanding visitor preferences.

Google processes this information according to its own privacy policies:

https://policies.google.com/privacy

8. Cookies

Our website uses cookies and similar technologies to improve functionality and analyze website usage.

Cookies are small files stored on a user’s device that allow websites to recognize certain information about visits and interactions.

The cookies used may include:

Essential Cookies

Required for the correct operation and security of the website.

Analytics Cookies

Used to understand website performance and visitor behavior through Google Analytics 4.

Examples include:

  • _ga
  • _ga_*

Users may manage or disable cookies through their browser settings. However, disabling certain cookies may affect website functionality.

9. WhatsApp and Social Media Communication

Our website provides links that allow users to contact Amazon Jungle Expeditions Lodge through external communication platforms, including WhatsApp and social networks.

When users choose to communicate through these services:

  • Information shared through those platforms is processed according to the privacy policies of the respective providers.
  • Amazon Jungle Expeditions does not control the processing activities performed by those external platforms.

Users should review the privacy policies of these services before sharing personal information.

10. Sharing of Personal Information

Amazon Jungle Expeditions Lodge may share personal information only when necessary for legitimate purposes, including:

  • Service providers supporting our tourism operations.
  • Payment or administrative service providers when required.
  • Legal authorities when required by applicable regulations.

We do not authorize third parties to use personal information for purposes unrelated to the services provided by Amazon Jungle Expeditions Lodge.

11. Data Retention

Personal information will be retained only for the period necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • The type of information.
  • The nature of the service provided.
  • Legal or accounting obligations.

Information processed through analytics services is retained according to the settings established by those providers.

12. Data Security

Amazon Jungle Expeditions Lodge applies reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access.
  • Loss.
  • Alteration.
  • Misuse.
  • Unauthorized disclosure.

However, no electronic transmission or storage method can guarantee absolute security.

13. Rights of Data Subjects

Users may exercise their rights regarding their personal information, including:

  • Accessing their personal data.
  • Requesting correction of inaccurate information.
  • Requesting deletion when applicable.
  • Objecting to certain processing activities.
  • Requesting information about the use of their personal data.

Requests may be submitted through the official communication channels of Amazon Jungle Expeditions.

14. International Visitors

Amazon Jungle Expeditions Lodge welcomes travelers from different countries.

By using our website or contacting us, users acknowledge that their information may be processed according to this Privacy Policy and applicable data protection regulations.

15. Third-Party Websites

Our website may contain links to external websites, including social networks and communication platforms.

Amazon Jungle Expeditions Lodge is not responsible for the privacy practices, content, or security measures of third-party websites.

Users are encouraged to review the privacy policies of those external services.

16. Changes to This Privacy Policy

Amazon Jungle Expeditions Lodge may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

The updated version will always be published on this page with the corresponding revision date.

17. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, please contact Amazon Jungle Expeditions Lodge through the official communication channels available on our website.

Amazon Jungle Expeditions Lodge
Loreto, Peru

Email:
reservas@amazonjungle-expeditions.com

WhatsApp / Phone:
+51 943 214 093

Address:
Pasaje Sargento Tejada #152
Iquitos, Loreto, Peru

We will make reasonable efforts to respond to privacy-related requests within the applicable legal timeframe.